Frequently Asked Questions
Have questions? Our FAQ section covers key information about working with DiZNEW Manufacturer
— including sampling, MOQs, custom design options, lead times, and more.
General
1.What is your minimum order quality(MOQ)?
Our standard MOQ is 30 pieces per design /per color,can do custom labels on.Such as Main Labels,Leather patches,washed labels,buttons ,rivets and hand tags.
2.What is a tech pack,and why is it necessary?
A Tech Pack is our instruction manual.
It tells us exactly how to make your jeans — from fabric and fit to stitching and trims.
With it, we bring your design to life, just the way you imagined.
3. Can I provide my own tech packs, patterns, and samples?
Yes, we accept your tech packs, patterns, and samples for reference. However, to ensure consistent fit and production quality, we typically recreate the patterns in-house based on your materials.
4. Do I need to provide jeans sizes?
Yes, a size chart or measurements help us ensure the right fit and accurate production.
5. Do I need fashion training to start a jeans brand?
No formal fashion background is necessary. Our experienced team will support you throughout every step — from design development to final production — ensuring your vision is brought to life with professional guidance.the way you imagined.
Getting Started
6. What do I need to get started?
To begin, please provide your logo in vector format, detailed design sketches or tech packs, artwork files for any prints or embellishments, and a complete size chart for each jeans style.
7. What if I don't have a logo or design?
Our design team offers full support to develop custom logos and denim styles based on your concepts, mood boards, or brand vision.
8. How does the entire process work?
Our process includes design consultation, technical pattern development, sample production,bulk production, quality control, and shipping.
Lead Times
9. What is the lead time for the entire process?
Lead times depend on design complexity and volume. Sampling usually requires 12–15 days, with bulk production completed in 4–6 weeks after sample approval.
10. Can you do rush orders?
Yes, expedited production is available based on factory capacity and order details. A surcharge may apply to prioritize scheduling and resources.
Manufacturing
11. What is your quality control process?
We enforce rigorous quality control at all stages, including fabric verification, in-line production checks, and comprehensive final inspections before shipment.
12. Are your factories ethical?
Yes, we uphold ethical manufacturing standards, ensuring fair labor practices, safe working conditions, and full compliance with local and international regulations.
13.Do you collaborate with third-party suppliers?
Yes, we partner with vetted third-party suppliers for fabrics, trims, and accessories to maintain consistent quality, reliability, and production efficiency.
14. Can I visit your factory?
Absolutely. We welcome on-site visits and can arrange virtual factory tours by appointment to accommodate international clients.
Customization Options
15. Do you offer custom washing, dyeing, and other treatments?
Yes, we offer a wide range of custom finishes, including enzyme wash, acid wash, dyeing, tie-dye, and other specialty treatments tailored to your design needs.
16. Can my design be made in a specific color?
Yes, we can custom-match colors using Pantone references or fabric swatches to ensure your design meets exact color specifications.
17. Do you offer grading for all sizes?
Yes, we provide professional grading services to ensure precise size scaling and consistent fit across your entire size range.
Ordering & Payments
18. What is your ordering process?
Our process includes initial consultation, sample development and approval, order confirmation, bulk production scheduling, and final delivery coordination.
19. What are your payment terms?
Our standard terms require a 30% deposit to initiate production, with the remaining 70% due upon completion and before shipment.
20. What payment methods do you accept?
We accept multiple payment methods, including bank wire transfers (T/T), PayPal, and other secure options upon request.
Shipping & Returns
21. What are your shipping options for samples?
We offer various shipping options for samples, including express courier services like DHL, FedEx, and UPS.
22. What are the shipping costs?
Shipping costs vary based on destination, package weight, and selected courier service. Please contact us for an accurate and customized quote.
23. Can you ship to my country?
Yes, we ship globally to most countries. Please share your location so we can provide detailed shipping options and timelines.
24. What is your returns and refunds policy?
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Resources & Guides
25. What are Incoterms?
Incoterms are standardized international trade terms that define the responsibilities of buyers and sellers regarding shipping, insurance, duties, and risk transfer in global transactions.
26. How does import and export customs clearance work?
We prepare and provide all required documentation to facilitate efficient customs clearance, ensuring smooth import and export procedures for your shipments.
27.Can you help with labeling and packaging?
Yes, we provide customized labeling and packaging solutions, including main labels, hang tags, polybags, and more, tailored to your brand identity.
Let's Bring Your Vision to Life
Start building your custom Jeans line today. Connect with DiZNEW Manufacturer and turn your ideas into premium products — quickly, efficiently, and reliably.
